Support: +351 210 998 400 / +351 938 212 697 | reservas@udrive.pt | WhatsApp: +351 938 212 697

Booking / Get a Quote

Yes, you can book online additional extras, through Central Reservation (+351) 210 998 400 or directly when picking up the car (subject to availability).

Safe own damage (CDW) - deductibles are applied according to the type of vehicle - look at the "Fleet"; - Insurance against third parties; - Insurance against theft; - I.V.A. the legal rate; - Limited Mileage 4,500 Km; - Roadside Assistance 24 hours.

The Super CDW is not longer valid in cases of neglect, misuse, driving while impaired by alcohol or other illegal substances. However this eliminates certain amount of relief in any whole, taxed a day according to the type of vehicle. For better protection subscribe to WDW - Insurance breaking glass.

You can make a reservation simulation and check availability online car without making a reservation. You can also contact our Reservations Center (+351) 210 998 400.

You will receive a confirmation email containing the details of your reservation.

Yes. You should contact our Central Reservation through (+351) 210 998 400 or reservas@udrive.pt, always indicating the reservation number. Cancellation of reservations and provided that there is up to 24 hours before the date the reservation is no charge. After this period is charged accordingly to a daily rental.

Minimum age of the driver and additional drivers is 25 years for all rental vehicles. Drivers must have a valid driving license for at least two years. Exceptions: can be rented vehicles to drivers aged 21-24 years, but will apply a fee to the young driver in the amount of 5 € per rental per vehicle (no possibility of hiring extra young driver).

Yes. The Multiauto provides a Delivery Service or Collection, through which no longer have to move to one of our stations to raise or deliver your rental car, since it can be delivered and collected in a place agreed on your preference . This service can be requested in your Book or through our Reservations Center.

Can be partially or fully reduced by hiring optional insurance, depending on the vehicle and number of days.

You can confirm the values making a reservation simulation, since it varies depending on the type of vehicle and optional insurance contracted. You can also see the values in the "Fleet".

If there is injury, your responsibility during the rental, you will be charged you the amount corresponding to the repair up to the maximum deductible, except in cases of negligence, as our general terms.


Payments / Deposits

- Credit Cards: MasterCards, Visa; - Debit Cards; - Cash.

- Credit Cards: Visa, MasterCards and American Express; - Cheque signed by the bank.


Pick Up

Yes, at the time of delivery is made a thorough check of the car, the driver along with an official of ÜDrive in order to update the data on the rental agreement on the status of the vehicle. This procedure is repeated in the recovery of the vehicle.

1) Driving license issued for more than two years and valid in the EC; 2) Identification document, passport, identity card / citizen card; 3) taxpayer card for residents in Portugal; 4) Credit Card.

Unfortunately in these situations is not possible because the presentation of all documents is required to rent a ÜDrive vehicle and requires the law in Portugal.

Because it is faster and offers more ÜDrive offers.


Drop off

You can extend the length of rental time of removal or during the rental. You should contact the ÜDrive by phone (+351) 210 998 400 or go to the nearest rental station. The extension is subject to availability of the car and charge.

Parking tickets and any violation of traffic rules are the contract holder's responsibility that should settle before returning the car. Fines received in ÜDrive Stations Rent after the end of the rental contract holder is identified with the competent authorities. Similarly, all the values associated with tolls, SCUT's or other similar occurred during the rental are the responsibility of the driver.

If you need to contact the ÜDrive for any object left inside of our cars, you can do so through our Reservations Center (+351) 210 998 400 or reservas@udrive.pt. However, the ÜDrive accepts no responsibility for items left in the vehicle at the end of the rental.

Yes, ÜDrive have available the "After Hours" service to respond to situations outside the stations opening hours. This must be requested by one of our stations, by calling (+351) 210 998 400 or reservas@udrive.pt until at least 24 hours in advance (needs confirmation).

Please leave your rental vehicle in the same park where he was raised - P4 (Rent a Car).